Data protection

Effective date: Sep 1, 2020

Privacy Policy Website

1. Data protection at a glance

General information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to identify you personally. Detailed information on the subject of data protection can be found in our data protection declaration listed below this text.

Data collection on this website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. You can find the operator's contact details in the “Information on the controller” section of this privacy policy.
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How do we collect your data?

On the one hand, your data is collected when you provide it to us. This may, for example, be data that you enter in a contact form.

Other data is collected automatically or with your consent by our IT systems when you visit the website. This is primarily technical data (e.g. internet browser, operating system or time of page view). This data is collected automatically as soon as you enter this website.
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What do we use your data for?

Some of the data is collected to ensure that the website is provided without errors. Other data can be used to analyze your user behavior.

What rights do you have with regard to your data?

You have the right to receive information about the origin, recipient and purpose of your stored personal data free of charge at any time. You also have the right to request the correction or deletion of this data. If you have given your consent to data processing, you can revoke this consent at any time for the future. You also have the right to request the restriction of the processing of your personal data under certain circumstances and you have the right to lodge a complaint with the competent supervisory authority.

You can contact us at any time if you have further questions on the subject of data protection.

Analysis tools and tools from third-party providers

When you visit this website, your surfing behavior may be statistically evaluated. This is mainly done with so-called analysis programs.

Detailed information on these analysis programs can be found in the following privacy policy.
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2. Hosting

We host the content of our website with the following provider:

Webflow

The provider is Webflow, Inc.
398 11th Street, 2nd Floor
San Francisco, CA 94103, USA (hereinafter referred to as Webflow).

When you visit our website, Webflow records various log files including your IP addresses.

Webflow is a tool for creating and hosting websites. Webflow stores cookies or other recognition technologies that are required to display the page, to provide certain website functions and to ensure security (necessary cookies).

Details can be found in Webflow's privacy policy:
https://webflow.com/legal/eu-privacy-policy.

The use of Webflow is based on Art. 6 para. 1 lit. f GDPR. We have a legitimate interest in ensuring that our website is displayed as reliably as possible. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG, insofar as the consent includes the storage of cookies or access to information in the user's terminal device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time.
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Data transfer to the USA is based on the standard contractual clauses of the EU Commission. You can find details here:
https://webflow.com/legal/eu-privacy-policy.
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The company is certified in accordance with the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the USA that is intended to ensure compliance with European data protection standards for data processing in the USA. Every company certified under the DPF undertakes to comply with these data protection standards. Further information on this can be obtained from the provider at the following link:
https://www.dataprivacyframework.gov/s/participant-search/participant-detail?contact=true&id=a2zt0000000TT9jAAG&status=Active

Order processing

We have concluded a data processing agreement (DPA) for the use of the above-mentioned service. This is a contract prescribed by data protection law, which ensures that it processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

3. General notes and mandatory information Data protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

When you use this website, various personal data is collected. Personal data is data that can be used to identify you personally. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.

We would like to point out that data transmission over the Internet (e.g. when communicating by email) may be subject to security vulnerabilities. Complete protection of data against access by third parties is not possible.

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Note on the responsible body

The controller responsible for data processing on this website is:

Mentory GmbH
Gartenstr. 5
58762 Altena

Telephone: +49 15738127773
E-Mail: hallo@mentory-app.com

The controller is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data (e.g. names, email addresses, etc.).

Storage duration

Unless a more specific storage period has been specified in this privacy policy, your personal data will remain with us until the purpose for data processing no longer applies. If you assert a justified request for deletion or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g. retention periods under tax or commercial law); in the latter case, the deletion will take place after these reasons no longer apply.

General information on the legal basis for data processing on this website

If you have consented to data processing, we process your personal data on the basis of Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR, insofar as special categories of data are processed in accordance with Art. 9 para. 1 GDPR. In the event of express consent to the transfer of personal data to third countries, data processing is also carried out on the basis of Art. 49 para. 1 lit. a GDPR. If you have consented to the storage of cookies or access to information in your end device (e.g. via device fingerprinting), the data processing is also carried out on the basis of Section 25 (1) TDDDG. Consent can be revoked at any time. If your data is required to fulfill the contract or to carry out pre-contractual measures, we process your data on the basis of Art. 6 para. 1 lit. b GDPR. Furthermore, we process your data if this is necessary to fulfill a legal obligation on the basis of Art. 6 para. 1 lit. c GDPR. Data processing may also be carried out on the basis of our legitimate interest in accordance with Art. 6 para. 1 lit. f GDPR. Information on the relevant legal bases in each individual case is provided in the following paragraphs of this privacy policy.

Recipients of personal data

As part of our business activities, we work together with various external parties. We only pass on personal data to external bodies if this is necessary in the context of fulfilling a contract, if we are legally obliged to do so (e.g. passing on data to tax authorities), if we have a legitimate interest in passing on data in accordance with Art. 6 para. 1 lit. f GDPR or if another legal basis permits the passing on of data. When using contract processors, we only pass on our customers' personal data on the basis of a valid contract for order processing. In the case of joint processing, a joint processing agreement is concluded.

Revocation of your consent to data processing

Many data processing operations are only possible with your express consent. You can withdraw your consent at any time. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Right to object to the collection of data in special cases and to direct marketing (Art. 21 GDPR)

If data processing is carried out on the basis of Art. 6 para. 1 lit. e or f GDPR, you have the right to object to the processing of your personal data at any time for reasons arising from your particular situation; this also applies to profiling based on these provisions. The respective legal basis on which processing is based can be found in this privacy policy. If you object, we will no longer process your personal data concerned unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or the processing serves the establishment, exercise or defense of legal claims (objection pursuant to Art. 21 (1) GDPR).

If your personal data is processed for the purpose of direct marketing, you have the right to object at any time to the processing of your personal data for the purpose of such marketing; this also applies to profiling insofar as it is associated with such direct marketing. If you object, your personal data will subsequently no longer be used for the purpose of direct marketing (objection pursuant to Art. 21 (2) GDPR).

Right to lodge a complaint with the competent supervisory authority

In the event of infringements of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work or place of the alleged infringement. The right to lodge a complaint is without prejudice to other administrative or judicial remedies.

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Right to data portability

You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only take place if it is technically feasible.

Information, correction and deletion

Within the framework of the applicable legal provisions, you have the right to free information about your stored personal data, its origin and recipients and the purpose of the data processing and, if necessary, a right to correction or deletion of this data at any time. You can contact us at any time if you have further questions on the subject of personal data.

Right to restriction of processing

You have the right to request the restriction of the processing of your personal data by contacting us at any time. The right to restriction of processing exists in the following cases:

If you dispute the accuracy of your personal data stored by us, we generally need time to check this. For the duration of the review, you have the right to request the restriction of the processing of your personal data; if the processing of your personal data was/is unlawful, you can request the restriction of data processing instead of erasure.

If we no longer need your personal data, but you need it for the exercise, defense or assertion of legal claims, you have the right to request the restriction of the processing of your personal data instead of its erasure.
If you have lodged an objection pursuant to Art. 21 (1) GDPR, a balance must be struck between your interests and ours. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, this data - apart from its storage - may only be processed with your consent or for the establishment, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or of a Member State.

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

4. Data collection on this website Cookies

Our Internet pages use so-called “cookies”. Cookies are small data packets and do not cause any damage to your end device. They are stored on your device either temporarily for the duration of a session (session cookies) or permanently (permanent cookies). Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your end device until you delete them yourself or they are automatically deleted by your web browser.

Cookies may originate from us (first-party cookies) or from third-party companies (so-called third-party cookies). Third-party cookies enable the integration of certain services from third-party companies within websites (e.g. cookies for processing payment services).

Cookies have various functions. Many cookies are technically necessary, as certain website functions would not work without them (e.g. the shopping cart function or the display of videos). Other cookies can be used to evaluate user behavior or for advertising purposes.

Cookies that are required to carry out the electronic communication process, to provide certain functions that you have requested (e.g. for the shopping cart function) or to optimize the website (e.g. cookies to measure the web audience) (necessary cookies) are stored on the basis of Art. 6 para. 1 lit. f GDPR, unless another legal basis is specified.the website operator has a legitimate interest in the storage of necessary cookies for the technically error-free and optimized provision of its services. If consent to the storage of cookies and comparable recognition technologies has been requested, the processing is carried out exclusively on the basis of this consent (Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG); the consent can be revoked at any time.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.

You can find out which cookies and services are used on this website in this privacy policy.

Contact form

If you send us inquiries via the contact form, your details from the inquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the inquiry and in the event of follow-up questions. We will not pass on this data without your consent.

This data is processed on the basis of Art. 6 para. 1 lit. b GDPR if your request is related to the fulfillment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the inquiries addressed to us (Art. 6 para. 1 lit. f GDPR) or on your consent (Art. 6 para. 1 lit. a GDPR) if this has been requested; consent can be revoked at any time.

We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Mandatory statutory provisions - in particular retention periods - remain unaffected.

Request by e-mail, telephone or fax

If you contact us by e-mail, telephone or fax, your request, including all resulting personal data (name, request) will be stored and processed by us for the purpose of processing your request. We will not pass on this data without your consent.

The data you send to us via contact requests will remain with us until you ask us to delete it, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your request has been processed).Mandatory statutory provisions - in particular statutory retention periods - remain unaffected.

5. Plugins und Tools
YouTube with enhanced data protection

This website embeds videos from the YouTube website. The operator of the website is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

When you visit one of these websites on which YouTube is integrated, a connection to the YouTube servers is established.The YouTube server is informed which of our pages you have visited. If you are logged into your YouTube account, you enable YouTube to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your YouTube account.

We use YouTube in extended data protection mode.
According to YouTube, videos that are played in extended data protection mode are not used to personalize surfing on YouTube. Ads that are played in extended data protection mode are also not personalized. No cookies are set in extended data protection mode. Instead, so-called local storage elements are stored in the user's browser, which contain personal data similar to cookies and can be used for recognition. Details on the extended data protection mode can be found here:

https://support.google.com/youtube/answer/171780.
If necessary, further data processing operations may be carried out after the activation of a YouTube video.

which we have no influence over.

The use of YouTube is in the interest of an appealing presentation of our online offers, which constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG, insofar as the consent includes the storage of cookies or access to information in the user's terminal device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time.

You can find more information about data protection at YouTube in their privacy policy at:https://policies.google.com/privacy?hl=de.

The company is certified in accordance with the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the USA that is intended to ensure compliance with European data protection standards when processing data in the USA. Every company certified under the DPF undertakes to comply with these data protection standards. Further information on this can be obtained from the provider at the following link: https://www.dataprivacyframework.gov/s/participant-search/participant-detail?contact=true&id=a2zt000000001L5AAI&status=Active
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‍Google Fonts (local hosting)

This site uses so-called Google Fonts, which are provided by Google, for the uniform display of fonts. Google Fonts are installed locally. There is no connection to Google servers.

Further information about Google Fonts can be found at https://developers.google.com/fonts/faq and in Google's privacy policy: https://policies.google.com/privacy?hl=de.

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App Privacy Policy

1. Information on the collection of personal data

1.1 We offer a mobile app that you can download to your device (the “App”). This Privacy Policy describes how we collect, use and share your personal data when you use the App. In this way, we would like to inform you about our processing operations and comply with our legal obligations, in particular those arising from the EU General Data Protection Regulation (GDPR).

1.2 Personal data is all data that can be related to you personally, e.g. name, e-mail address, date of birth, employment status, profession, employer, location, skills, mentoring field, professional qualification, educational qualification.

1.3 The controller within the meaning of Art. 4 (7) GDPR is Mentory GmbH, Gartenstr. 5, 58762, Altena, support@mentory.app (see our legal notice www.mentory.app/impressum) (hereinafter also referred to as “we”, “us” or “our”).

2. Your rights

You have the following rights vis-à-vis us with regard to your personal data:

Right to information (Art. 15 GDPR),

Right to rectification (Art. 16 GDPR),

Right to erasure (Art. 17 GDPR),

Right to restriction of processing (Art. 18 GDPR),

Right to data portability (Art. 20 GDPR),

Right to object to processing (Art 21 GDPR),

Right to protection from automated decision-making (Art. 22 GDPR),

Right to revoke the declaration of consent under data protection law, and

Right to complain to a supervisory authority about the processing of your data by us.

3. Processing of personal data when using the app

3.1. When you download the app from the relevant app store (e.g. Apple App Store or Google Play Store), data such as your user name, your email address, your customer number, the time of download, payment information and the device code are transferred to the relevant app store. The app store collects and processes this data independently; we have no influence over this. Responsibility for data processing lies exclusively with the app store in question.

3.2. You can also use the app via the web app. We process your data as described here.

3.3. When you use our app for purely informational purposes, i.e. when you use our app without registering or otherwise providing us with information, we automatically collect the following personal data that your device transmits to our server and store it in log files:

IP Address,

Date and time of the request,

Time zone difference to Greenwich Mean Time (GMT),

Requested file (visited page),

Page from which the file was requested (previously visited page),

Access status/HTTP status code,

Amount of data transferred,

Information about the browser type, language and version of the browser software, as well asPrivacy policy app

Your operating system.

3.4. This data is technically necessary to display our app to you and to ensure the stability and security of the system.

3.5. The legal basis for the processing of the aforementioned data is Art. 6 para. 1 sentence 1 lit. f GDPR. Our legitimate interest lies in the provision of a functional and secure app.

3.6. The data will be deleted as soon as it is no longer required for the purpose for which it was collected, at the latest after 7 days.

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4. Access rights of the app

4.1 In order to use the app to its full extent, the app requires the following access rights to your end device:

- Camera

- Microphone

4.2 The legal basis for this data processing is our legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR to provide a functional app, your consent pursuant to Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG, as well as the fulfillment of our contractual obligations pursuant to Art. 6 para. 1 lit. b GDPR (if a contract has been concluded).

4.3 The data will be deleted as soon as it is no longer required for the purpose for which it was collected, at the latest after seven days.

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5. Data security

We take appropriate technical and organizational measures to protect your data from manipulation, loss, destruction or unauthorized access. In doing so, we take into account the state of the art, the implementation costs and the type, scope, context and purpose of the processing. We also regularly assess the risks of a potential data breach, including its probability and impact. Our security measures are continuously adapted to technological progress.

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6. Objection or revocation against data processing

6.1 If you have consented to the processing of your data, you can withdraw this consent at any time. The revocation applies from the time you notify us and affects the future processing of your data. The lawfulness of the processing of your data until your revocation remains unaffected.

6.2 If we process your personal data on the basis of a balancing of interests, you can object to this processing. We carry out a balancing of interests in particular if we process your data in the public interest or on the basis of our legitimate interests. In your objection, please let us know the reasons why you object to the processing of your data in its current form. We will examine your objection and will either stop or adapt the processing or explain to you our compelling reasons that justify the continuation of the processing.

6.3 Of course, you can object to the processing of your personal data for advertising and data analysis purposes at any time.

6.4 Please contact us for an objection or revocation at support@mentory.app

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7. Storage duration of your personal data

7.1 We only store your personal data for as long as is necessary to fulfill the purposes for which it was collected. This includes the fulfillment of legal, tax and accounting obligations. When determining the retention period, we take into account the scope, nature and sensitivity of the data, the potential risk of unauthorized use or disclosure, the purposes of the processing, whether we can achieve these purposes by other means and legal requirements.

7.2 In some cases, we will anonymize your personal data so that it can no longer be associated with you. In this case, we will use this data without further notice to you.

7.3 If you have any questions about the storage of your personal data, please contact us at support@mentory.app

8. Data processing by third parties

8.1 We may commission external service providers to process your data, e.g. service providers for the operation of the app, for the processing of data or for the processing of payments. We select these service providers carefully, bind them to our instructions and monitor them regularly.

8.2 The legal basis for the transfer is then Art. 6 para. 1 sentence 1 lit. b or lit. f GDPR or, if consent has been requested, your consent pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR. You can withdraw your consent at any time. The revocation applies from the time you notify us and affects future processing. The lawfulness of the processing up to your revocation remains unaffected.

8.3 Section [7 (Storage period)] applies to the storage period.

8.4 If our service providers are based outside the European Union (so-called third countries), we will inform you about this in the respective functional description below. According to the adequacy decision of the European Commission, some third countries have a level of data protection that is comparable to that in the EU. A list of these countries and copies of the adequacy decisions can be found here: https://commission.europa.eu/law/law-topic/data-protection/international-dimension-data-protection/adequacy-decisions_en. Other third countries to which personal data may be transferred may not have a consistently high level of data protection. In such cases, we ensure that data protection is sufficiently guaranteed, e.g. through standard contractual clauses of the European Commission in accordance with Art. 46 para. 1, para. 2 lit. c GDPR.

9. Further functions and offers of our app

In addition to the informational use of our app, we offer further functions that you can use if you are interested and which we describe in more detail below. As a rule, you will have to provide additional personal data that we process to provide these functions. The general principles set out above apply to this data processing (e.g. on the storage period, your rights and the right to object/revoke consent), unless expressly regulated otherwise below.‍

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10. Login and user account

10.1 You need a user account to be able to use the app in full. We collect the following personal data for this purpose:

- Mail address

- Name

- Date of birth

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10.2 The legal basis for this data processing is our legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR to provide a functional app and the fulfillment of our contractual obligations pursuant to Art. 6 para. 1 lit. b GDPR (if a contract has been concluded).

10.3 We generally store this data for the duration of your user account. Your data will be deleted if you or we delete the user account. To delete your user account, please contact support@mentory.app

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‍11. Online Marketing / Analysis Tools

We use online marketing and analysis tools to design our app to meet your needs and to continuously optimize its use. These measures are based on your consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR. If data is transferred to a country outside the European Union (so-called third country), this is done if you have expressly consented to this or if it is necessary for our service provision to you or if it is provided for by law (Art. 49 GDPR). Your data will only be processed in third countries if an adequate level of data protection is ensured by certain measures, e.g. by an adequacy decision of the EU Commission or by suitable guarantees in accordance with Art. 44 et seq. GDPR.

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